Business Transformation

Business Transformation is described by professionals such as David Cruise as "the process of fundamentally changing the systems, processes, people and technology across a whole business or business unit, to achieve measurable improvements in efficiency, effectiveness and stakeholder satisfaction. As such, a business transformation project is likely to include any number of change management projects, each focused on an individual process, system, technology, team or department". This activity eventually includes Business Process Reengineering.

Our experts in Business Transformation accompany their clients in realigning the way staff work, changing work habits, organization & structure, testing and implementing concrete changes in order to decrease unrelevant costs, increase revenue, market shares and customer satisfaction.

Our consultants' support involves, among others:

  • Process improvement, data management, compliance, GDPR, regulations

  • HR transformation, career management, training design, compensation & benefits

  • Change management, lean management, Six Sigma, Total Quality Management

In challenging our clients' teams, performing analysis and developing clear and achievable action plans, we help small, medium and large firms to design pragmatic strategies, define concrete performance indicators and reach ambitious targets.

If you want to know more about our Business Transformation services, please contact our Business Transformation:

Nicolas Caillet

Associate and Head of Business Transformation

+32 2 669 82 41

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